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Shipping & Return Policy

 IMPORTANT:

We reserve the right to Charge a 30% RESTOCKING FEE at our discretion on any order where the Customer ordered the wrong item and then is returning it.
We sell many different kinds fragile items that need proper packing.
And we take great care and time to pack all these orders, thus resulting in a much higher than average cost in labor and materials to pack and ship these items.
 
 

NOTE:

We take ALL forms of payment, All Credit Cards known to man, E-Check, etc.

 

Not just PayPal....

 

but PayPal is our PAYMENT PROCESSOR.

 

So simply click on the PayPal Payment Processing link at checkout to enter WHATEVER YOU WANT TO USE FOR PAYMENT.

 

Thank you for being a valued LightYourReptiles.com Customer!

 

Todd


Returns Policy:

You may return most new, unopened / unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Thank you.

Todd Goode, President / CEO

LightYourReptiles.com

LYR Inc.